SMS Privacy Policy

1. Information We Collect

When you opt into SMS communications, we may collect your mobile phone number, message content and responses, and interaction history with our messaging service.

2. How We Use Your Information

We use this information solely for patient care coordination, appointment reminders and scheduling, clinical communication and follow-up, operational and administrative communication, and limited service-related outreach or program information.

3. No Sale or Marketing Sharing

Monterey Bay Vascular does not sell, rent, or share your mobile information with third parties for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing purposes.

4. Limited Sharing for Service Delivery

We may share information with SMS platform providers, telecommunications carriers, and vendors that support message delivery. These parties are permitted to use your information only as necessary to facilitate delivery and support of the messaging service.

5. HIPAA and Non-Secure Communication

Although Monterey Bay Vascular is a healthcare provider, standard SMS messaging is not a secure, HIPAA-compliant communication channel. Patients are advised not to transmit highly sensitive medical information by text and to contact the office directly for urgent or confidential matters.

6. Data Retention

SMS-related data is retained only as necessary to support patient care, business operations, and applicable regulatory or legal requirements.

7. Your Choices

You may opt out of SMS communications at any time by replying STOP, request assistance by replying HELP, or contact Monterey Bay Vascular regarding your information using the contact details below.

8. Contact Information

Phone: (831) 318-0010
Email: info@montereybayvascular.com
Website: www.montereybayvascular.com

9. Policy Updates

This policy may be updated periodically. Any updates will be posted on the Monterey Bay Vascular website.